Customer Service is one of the cornerstones of our business, which has always considered customer satisfaction as its main mission.

For us, supporting our customers is a fundamental concept that revolves around the ability to listen to what you need and talk to you in your language, responding promptly and in person with the support of highly-specialised, travelling technical personnel.

Our lines have a long life cycle, much in excess of ten years. Over the years, our technical service team have followed the remit of supporting our customers, including requests for extraordinary maintenance, system modifications or upgrades to implement the latest developments in technology. Simplicity as the basic concept combined with the acknowledged sturdiness of Polaris Automazioni products reduce routine maintenance needs to the bare minimum and can generally be handled by the machine operator directly, by following the simple instructions in the operating manual provided, reducing the cost of ownership.